Destined have partnered with Salesforce to bring you a virtual panel discussion looking at the state of Digital Transformation in Aged Care. The discussion covers the important questions that Aged Care providers need to be asking when thinking about their own ability to respond effectively to the ever changing Aged Care landscape.
At Opal, Ben leads the Customer Experience & Innovation team that supports the organisation in the areas of customer insights and analytics, customer relationship management, digital transformation, strategic project management and business process improvement.
Dr Bryan Tan recently joined Salesforce's Healthcare & Life Sciences team with a background of clinical medicine, health informatics and health strategy. His role in Salesforce provides clients with a forward-facing view on new models of healthcare with a focus on systems of engagement that enable clinicians, administrators and ultimately patients improve their outcomes - clinical, operational, and the journey experience.
Prior to joining Salesforce, Dr Tan held Executive roles at Cerner Corporation, McKinsey & Company, Roche Pharmaceuticals and was the co-author of the MIMS drug interactions reference used by clinicians throughout Australia.
James brings 16 years of experience in Technology and Consulting in his role leading the Salesforce Practice at Destined.
Previous to Destined James held senior roles at Hammond Care, Montefiore Aged Care and Concentric Asia Pacific.